Privacy Policy

At Orenda, we respect your privacy and are committed to protecting your personal data.

Effective Date: January 2025

Our Commitment to Your Privacy

This Privacy Policy outlines how we collect, use, and safeguard the information you provide when you interact with our website, services, or products. We believe in transparency and want you to understand exactly how your data is handled.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, delivery address, and payment details when you place an order.
Usage Data: Information on how you use our website (e.g., pages visited, time spent).
Device Data: Browser type, IP address, and device information used to access our site.

2. How We Use Your Information

We use your data to:

Process and fulfill your orders
Provide customer support
Send order confirmations and updates
Improve our website and services
Send occasional marketing emails (only with your consent)

We do not sell or rent your personal data to third parties.

3. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, understand how visitors interact with our site, and improve functionality. You can control or disable cookies in your browser settings.

4. Third-Party Services

We may use trusted third-party providers (e.g., payment gateways, delivery services) to help us operate efficiently. These partners only receive the information necessary to perform their duties and are bound by confidentiality agreements.

5. Data Security

We take data security seriously. We implement appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, or disclosure.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent to marketing communications

7. Data Retention

We retain your information only as long as necessary for order fulfillment, legal compliance, or business operations. After that, data is securely deleted.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated effective date.

9. Contact Us

If you have questions or concerns about how your data is handled, reach out to us: